Curated Collection
Best AI Tools for Customer Support
We've tested and reviewed 34 AI tools perfect for customer support. Find the right tool to boost your productivity.
34 Tools Reviewed
2026 Updated
Tested Hands-On
Top 34 AI Tools for Customer Support
#1 Guru
AI Platform for Knowledge Work-Your AI Source of Truth!
$30/mo
Sales teams needing instant product infoCustomer support organizations requiring verified, up-to-date knowledgeEnterprise teams with complex tool stacks needing cross-platform knowledge access
#2 Rytr
Craft high-quality content faster than ever before
$9/mo Free Tier
Budget-conscious solo creatorsShort-form content (social media, emails, product descriptions)Quick content generation with multiple variations
#3 Zapier
Automate your work across 7,000+ app integrations, so you can focus on what matters.
$29.99/mo Free Tier
No-code automation for non-technical usersBusinesses requiring extensive app integrations (7,000+ apps supported)Teams that prioritize ease of use and intuitive interface over cost
#4 Loom
Record quick videos to replace meetings and boost productivity
$15/mo Free Tier
Remote teams needing async communicationSales teams doing personalized video prospectingCustomer success teams creating video tutorials
#5 Intercom
The only AI customer service solution you need
$39/mo
SaaS teams scaling customer supportGrowing support teams requiring AI automationBusinesses prioritizing real-time customer communication
#6 Fireflies.ai
Automate your meeting notes with AI-powered transcription and conversation intelligence.
$18/mo Free Tier
Multi-platform meeting intelligenceOrganizations requiring extensive CRM integrations (Salesforce, HubSpot, etc.)Multilingual teams (100+ language support)
#7 Krisp
AI-Powered Noise Cancellation & Meeting Assistant
$10/mo Free Tier
Remote workers in noisy spacesPodcasters and content creators requiring professional audio quality without studio equipmentCall centers prioritizing audio clarity and 96% transcription accuracy
#8 Zendesk
Champion customer experiences with Zendesk
$19/mo
Enterprise omnichannel support teamsTeams requiring extensive integrations with other business tools (2000+ available)Organizations prioritizing compliance and security (HIPAA, SOC 2)
#9 Superhuman
Superpowers, everywhere you work
$25/mo
High-volume email professionalsSales teams needing CRM integrationPower users who value speed and keyboard shortcuts
#10 QuillBot
Your complete writing solution
$19.95/mo Free Tier
Students needing paraphrasing + citationsContent marketers and agencies who regularly paraphrase, summarize, and refine written content across multiple projects, including AI Character Generator for creative contentNon-native English speakers who benefit from multilingual support (50+ languages translation, 23 languages paraphrasing, 6 languages grammar checking) with multiple English dialects
#11 Sprout Social
Enterprise social media management, simplified
$249/mo
Enterprise social media teams at scaleCross-functional teams needing sophisticated workflows and approval processesOrganizations prioritizing customer service through social channels (10% specialist productivity gains)
#12 Document360
Create, publish, and manage knowledge bases, step-by-step guides, user manuals & SOPs with a complete AI-powered documentation suite.
Custom
Teams building API docs and manualsCompanies needing both internal wikis and external help centersMid-sized to enterprise teams requiring advanced security (SSO, audit logs)
#13 Tidio
Live chat, chatbots, and AI automation for customer service
$29/mo Free Tier
Small and midsize businesses (SMBs)Ecommerce stores (strong Shopify and WordPress integration)Businesses wanting to automate support without complex infrastructure
#14 Make
Make lets you design, build, and automate anything - from tasks and workflows to apps and systems.
$10.59/mo Free Tier
Complex visual workflow orchestrationUsers who want granular control over data transformation without codingBusinesses requiring advanced routing, filtering, and conditional logic
#15 Veryfi
AI Bookkeeping Ecosystem for Field Teams
$19.99/mo Free Tier
High-volume document OCR usersDevelopers requiring robust API/SDK integrationCompanies processing high volumes (AI-powered vs human data entry)
#16 Bloomfire
AI Knowledge Management Software Platform & Tools
Custom
Enterprise knowledge management teamsOrganizations with complex knowledge sharing needs across multiple departmentsCompanies prioritizing AI-powered search and content discovery
#17 Crowdin
Localization Management Platform for agile teams
$59/mo Free Tier
Developer teams with localization needsTeams needing 700+ integrations with development and design tools (GitHub, GitLab, Figma)Projects requiring extensive file format support (100+ formats)
#18 Pipefy
Design and automate business workflows in minutes
$25/mo Free Tier
SMBs needing affordable workflow automationTeams automating HR, procurement, IT processesNon-technical users building workflows
#19 Help Scout
Customer support made simple with AI-powered shared inbox
$55/mo Free Tier
SaaS and ecommerce teams (10-100 people)Teams prioritizing simplicity and ease of use over deep customizationOrganizations wanting contact-based pricing instead of per-agent costs
#20 Smartcat
The AI platform for global content | All-in-one solution
$99/mo Free Tier
Enterprise multilingual content teamsE-learning and educational institutions with video translation needsCompanies wanting built-in marketplace access to 500K+ professional linguists
#21 Kissflow
Build enterprise apps for the AI era
$1500/mo
Mid-market to enterprise organizationsCompanies needing citizen developer platformsOrganizations with internal and external users
#22 Alfred
Productivity app for macOS
$34 one-time Free Tier
File-heavy workflows needing fast searchUsers preferring one-time purchase over subscriptionsMac power users comfortable with scripting
#23 Oracle HCM Cloud
Comprehensive cloud-based Human Capital Management platform providing HR, talent...
$6/mo
Large global enterprises (1,000+ employees)Organizations with complex multinational workforce requirementsCompanies needing multi-currency, multi-language support
#24 ProProfs Chat
Delight visitors with instant help
$39.99/mo Free Tier
SMBs needing affordable live chatTeams wanting seamless integration with help desk and knowledge baseBusinesses requiring multilingual support with real-time translation
#25 Lindy
Create AI Employees and Skills in minutes - 100x more powerful than a chatbot
$29.99/mo Free Tier
Teams wanting AI-powered automationBusinesses needing multi-department agent deployment (swarms)Organizations requiring 5,000+ integrations via Pipedream
#26 Ada
AI customer service agents for quality CX at scale
Custom
Enterprise customer service teamsE-commerce companies needing transactional automation (order status, returns)Organizations with $30K+ annual budget for AI customer service
#27 Nanonets
Automated workflows for data extraction powered by AI
Free only
High-volume invoice & receipt processingBusinesses needing 90%+ touchless automation with minimal human interventionCompanies requiring seamless ERP/CRM integration (NetSuite, QuickBooks, SAP, Salesforce)
#28 AWS Textract
Automatically extract text and data from virtually any document
Free only
Organizations already using AWS ecosystemHigh-volume document processing (200K-300K+ pages/month)Invoice and receipt processing automation
#29 Dante AI
Build Custom AI Chatbots from Your Data
$29/mo Free Tier
SMBs automating customer supportCompanies requiring multilingual chatbot support (100+ languages)Businesses wanting no-code chatbot deployment
#30 Notta
AI Meeting Notetaker & Audio Transcription
$13.99/mo Free Tier
Multilingual teams (58 languages)Real-time transcription during live meetingsUsers who need cost-effective transcription ($8.25/month annual)
#31 Azure Document Intelligence
Apply advanced machine learning to extract text, key-value pairs, tables, and structures from documents
$1.5/mo Free Tier
Microsoft Azure ecosystem usersEnterprises needing custom model training (30 min vs 1 hour on competitors)High-volume document processing with commitment tier pricing
#32 Read.ai
Your AI copilot for meetings, emails, and messages
$19.75/mo Free Tier
Real-time meeting analytics and insightsTeams needing sentiment analysis during meetingsOrganizations requiring HIPAA compliance (Enterprise+ tier)
#33 JetBrains AI Assistant
Intelligent coding assistance built into your workflow
$8/mo Free Tier
JetBrains IDE users & Java/Kotlin devsPolyglot developers working across multiple languagesTeams already invested in JetBrains ecosystem
#34 Mistral OCR
AI-Powered Document Understanding at Scale
Free only
Enterprise batch document processingComplex documents with tables, math formulas, and scientific notationMultilingual document extraction across 90+ languages
Quick Comparison
| # | Tool | Rating | Lowest Paid Plan | Free Tier | Best For | ||
|---|---|---|---|---|---|---|---|
| #1 | | Guru | 4.7 | $30/mo | Sales teams needing instant product info | Review Visit | |
| #2 | | Rytr | 4.7 | $9/mo | Budget-conscious solo creators | Review Visit | |
| #3 | | Zapier | 4.5 | $29.99/mo | No-code automation for non-technical users | Review Visit | |
| #4 | | Loom | 4.3 | $15/mo | Remote teams needing async communication | Review Visit | |
| #5 | | Intercom | 4.3 | $39/mo | SaaS teams scaling customer support | Review Visit | |
| #6 | | Fireflies.ai | 4.6 | $18/mo | Multi-platform meeting intelligence | Review Visit | |
| #7 | | Krisp | 4.4 | $16/mo | Remote workers in noisy spaces | Review Visit | |
| #8 | | Zendesk | 4.2 | $19/mo | Enterprise omnichannel support teams | Review Visit | |
| #9 | | Superhuman | 4.7 | $25/mo | High-volume email professionals | Review Visit | |
| #10 | | QuillBot | 4.4 | $19.95/mo | Students needing paraphrasing + citations | Review Visit |
FAQ: AI Tools for Customer Support
What are the best AI tools for customer support?
Based on our testing, the top AI tools for customer support include Guru, Rytr, Zapier. Each offers unique strengths for different workflows and budgets.
Are there free AI tools for customer support?
Yes, several tools offer free tiers including Rytr and Zapier. These are great for testing before committing to paid plans.
How do I choose the right AI tool for my customer support needs?
Consider your specific workflow, budget, and team size. Start with a free trial of 2-3 options from our list. Focus on ease of use, integrations with your existing tools, and the specific features you'll use most.
What's the typical cost for AI tools for customer support?
Pricing varies widely. Entry-level plans start around $10-20/month, while professional tiers range from $30-100/month. Enterprise solutions may cost more but often include advanced features and support.
Can customer support benefit from AI automation?
Absolutely! AI tools can save customer support 5-15 hours per week on repetitive tasks. Common time-savers include automated scheduling, content generation, data analysis, and customer communication.