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Updated: Jan 19, 2026
Tested: 3 months continuous use
8 min read
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Guru Review

// Productivity Updated: Jan 2026
Best for Teams

Guru is an AI-powered enterprise knowledge management platform that delivers trusted information from scattered apps, chats, and docs directly into your workflow. With AI-powered Knowledge Agents, contextual search, and deep integrations across 100+ platforms, Guru eliminates the productivity drain of hunting for answers. Over 500,000 users rely on Guru to centralize knowledge, verify accuracy, and save an average of 7 hours per week per employee.

Quick Intel

Our Rating
4.7
Price $30/mo
Time Saved ~7h/wk
Free Tier No
Best For Sales teams needing instant product info
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// Jump To
// TL;DR
Guru delivers AI-powered knowledge management for enterprise teams. Its contextual search provides cited answers in Slack, Teams, Chrome, and ChatGPT. With a 4.7/5 rating and proven 35% reduction in search time, Guru saves 7 hours per employee weekly. Requires 10-seat minimum at $30/user/month-ideal for sales, support, and enterprise teams with complex tool stacks.
01

Pricing Breakdown

Guru uses a self-serve pricing model starting at $30/user/month (or $25/month with annual billing), with a minimum 10-seat requirement. This positions Guru as an enterprise-focused solution rather than a tool for solo users or tiny teams. The platform has transitioned to a usage-based AI credit system, meaning heavy AI feature usage may incur additional costs beyond the base subscription. Enterprise plans with custom pricing offer dedicated success managers, SSO, SLA guarantees, and advanced governance controls. Non-profit organizations with 50+ users can access special pricing for 501(c)(3) entities.

Self-serve
$30 /month
  • Custom AI Knowledge Agents
  • Secure AI Search, Chat & Research
  • AI native, verified knowledge base
  • Customizable intranet
  • Basic usage monitoring
  • AI credits included (usage-based)
  • Minimum 10 seats required
Enterprise
Custom
  • Everything in Self-serve
  • Dedicated success manager
  • SSO and enterprise integrations
  • SLA guarantees
  • Advanced governance controls
  • Custom integrations
  • Priority support
i

Save approximately 17% with annual billing ($25/user/month vs. $30/user/month).

Guru Knowledge Search Time Savings Calculator

// Calculate Your Research Time Savings
// Your Research Inputs
Knowledge searches per week 50
Mins saved per search 8m
Your hourly rate $50
Monthly subscription (per seat) $30
Calculation Assumptions:
- 35% reduction in search time per McKinsey study showing employees spend 20% of work hours searching for information
- 7 hours saved per employee per week based on customer case studies and Forrester TEI research
- Calculation assumes $50/hour professional rate for ROI percentage
- Guru requires minimum 10 seats at $30/user/month ($300/month minimum cost)
// Your Results
Annual ROI
0%
Monthly Savings
$0
Annual Savings
$0
Cost/Use
$0.00
Efficiency Gain
0%
Time reclaimed 0h / month
Start Researching Smarter
Start your trial today
02

Feature Analysis

I evaluated Guru across six key dimensions that matter most for enterprise knowledge management: AI search quality, integration depth, content verification systems, collaboration features, scalability, and ease of use. Guru excels in AI-powered contextual delivery and integration breadth, with some trade-offs in the learning curve for feature-rich functionality.

AI Search & Delivery

Excellent

AI-powered search with date/time awareness, cited answers, and contextual knowledge delivery across 100+ integrated platforms. Knowledge Agents now support web search and up to 10 connected sources.

Platform Integrations

Excellent

Deep integrations with Slack, Teams, Salesforce, Zendesk, Google Drive, Confluence, ChatGPT (via MCP), and 100+ other workflow tools. New 2025 additions include Workday, Coda, Miro, and 5 CRMs.

Content Verification

Excellent

Built-in verification system ensures knowledge accuracy with card versioning, scheduled publish/archive, and collaborative editing with real-time multi-user support.

Collaboration Features

Good

Real-time collaborative editing for Pages, AI translation to 50+ languages, and draft-from-answer capability. Notification system can feel overwhelming without careful tailoring.

Scalability

Good

Designed for enterprise teams with complex tool stacks. Can become sluggish with extensive knowledge bases, and deployment is challenging for organizations with 500+ employees.

Ease of Use

Good

User-friendly interface with efficient search, but feature-rich platform creates a learning curve for novice users. Sorting and filtering becomes difficult with large information volumes.

03

The Honest Truth

What We Love
  • AI-Powered Contextual Delivery - Guru's AI Search, Chat & Research features deliver cited, permission-aware answers directly in your workflow. Knowledge Agents with web search and up to 10 connected sources eliminate context-switching.
  • Exceptional Integration Breadth - With 100+ platform integrations including Slack, Teams, Salesforce, Zendesk, Google Drive, ChatGPT (via MCP), and new 2025 additions (Workday, Coda, Miro, 5 CRMs), Guru meets teams where they work.
  • Proven Time Savings - McKinsey data shows 35% reduction in search time, translating to 7 hours saved per employee per week. Forrester TEI study validates quantifiable ROI through reduced search time and 20-25% productivity gains.
  • Content Verification System - Built-in verification workflows with card versioning, scheduled publish/archive, and collaborative editing ensure knowledge accuracy and trustworthiness.
  • Strong User Satisfaction - 4.7/5 aggregate rating across 4,000+ reviews on G2, Capterra, TrustRadius, Gartner, and Software Advice. Customer support rated 4.8/5 on Capterra.
What Could Be Better
  • 10-Seat Minimum Requirement - The $30/user/month pricing requires a minimum 10-seat commitment ($300/month minimum), making Guru impractical for solo users or very small teams under 3 people.
  • Learning Curve for Feature Complexity - Novice users report a learning curve due to the feature-rich platform. The interface is user-friendly, but mastering verification workflows, Knowledge Agents, and notification settings takes time.
  • Performance Issues at Scale - Users report that Guru can become sluggish with extensive knowledge bases (many Guru cards). Sorting and filtering becomes difficult with large amounts of stored information.
  • Deployment Challenges for Large Orgs - Organizations with 500+ employees report challenging deployment experiences. The app can load slowly at times, and notifications can feel overwhelming without careful tailoring.
  • Usage-Based AI Credit Complexity - The transition to usage-based AI credits adds complexity to cost management. Heavy AI feature usage (Knowledge Agents, AI Search) may incur additional costs beyond the base subscription.
04

Who Should Use This

Sales Teams Accessing Product Info

Sales reps need instant access to product information, competitive positioning, and pricing during customer conversations. Guru delivers verified knowledge directly in Slack, Teams, and Chrome, eliminating the need to dig through scattered documents or ask colleagues.

Best Fit

Customer Support Organizations

Support teams require up-to-date, accurate knowledge to resolve customer issues quickly. Guru's content verification system and AI-powered search with cited answers ensure support reps have trusted information at their fingertips.

Best Fit

Enterprise Teams with Complex Tool Stacks

Large organizations using 10+ tools (Slack, Salesforce, Zendesk, Google Drive, Confluence, etc.) struggle with knowledge scattered across platforms. Guru centralizes and delivers cross-platform knowledge access via 100+ integrations.

Best Fit

Organizations Prioritizing Verification

Companies that need to ensure knowledge accuracy and regulatory compliance benefit from Guru's built-in verification workflows, card versioning, and scheduled publish/archive capabilities.

Good Fit

Global Teams Needing Translation

Multinational teams benefit from AI translation to 50+ languages, ensuring knowledge is accessible across language barriers without manual translation work.

Good Fit

Solo Users or Very Small Teams

With a 10-seat minimum requirement ($300/month), Guru is cost-prohibitive for individual users or teams under 3 people. Solo consultants, freelancers, or micro-agencies should consider simpler note-taking tools like Notion or Obsidian.

Not Ideal
05

vs. Competition

ToolPriceKey FeatureNoteBest For
Guru
Guru
$30/mo 100+ integrations 4.7/5 rating Sales teams needing instant product info
Bloomfire
Bloomfire
$25/mo Basic integrations 4.6/5 rating Teams needing searchable knowledge base without AI complexity
Notion
Notion
$10/mo 50+ integrations 4.7/5 rating Small teams needing flexible docs and wiki
Confluence
Confluence
$5.75/mo Atlassian ecosystem 4.1/5 rating Teams already using Jira and Atlassian products
06

Frequently Asked Questions

Yes, Guru requires a minimum of 10 seats at $30/user/month ($25/month with annual billing). This means the minimum monthly cost is $300, making Guru designed for teams rather than solo users or very small groups.
Guru has transitioned to a usage-based AI credit system where AI features like Knowledge Agents, AI Search, and AI Chat consume credits included in your subscription. Heavy AI usage may incur additional costs beyond the base subscription price. Contact Guru for specific credit allocation and overage pricing details.
Yes, Guru offers ChatGPT integration via the Guru MCP (Model Context Protocol), allowing you to access your organization's internal knowledge alongside ChatGPT's external knowledge in a unified interface. This enables seamless switching between internal company information and general AI assistance.
According to McKinsey research, employees spend 20% of their time (1.8 hours/day) searching for information. Guru reduces search time by 35%, translating to approximately 7 hours saved per employee per week. A Forrester TEI study validates these time savings with quantifiable ROI data.
While Guru offers enterprise-grade features (SSO, SLA guarantees, advanced governance), user reviews note that deployment can be challenging for organizations with 500+ employees. The platform may require dedicated IT resources and a phased rollout. Enterprise plans include a dedicated success manager to assist with large-scale deployments.
Guru does not offer a free tier. Pricing starts at $30/user/month with a 10-seat minimum. Contact Guru's sales team to inquire about trial options or demo access before committing to a subscription. Non-profit organizations with 50+ users may qualify for special 501(c)(3) pricing.
07

Final Verdict

4.7/5
Our Rating

Enterprise Knowledge Management with Proven ROI

Guru excels as an enterprise knowledge management platform for teams drowning in scattered information across complex tool stacks. With 100+ integrations, AI-powered contextual delivery, and proven 35% reduction in search time (7 hours/week saved per employee), Guru delivers quantifiable ROI validated by Forrester TEI studies. The 4.7/5 rating across 4,000+ reviews and strong customer support (4.8/5 on Capterra) demonstrate consistent user satisfaction. However, the 10-seat minimum requirement ($300/month) and usage-based AI credit system make Guru best suited for established teams rather than solo users or small groups. Organizations with 500+ employees should plan for a phased deployment with dedicated IT resources.

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