Gorgias Pricing 2026
Complete pricing breakdown for 2026. Compare 5 plans and find the best value.
$10
Starting Price
5
Plans Available
16%
Annual Savings
Pricing verified: April 2026
Gorgias Plans & Pricing
Monthly
Annual
Save more
Starter
$ 10 /mo
- 50 tickets/month
- Up to 3 customer support agents
- Live chat widget
- Basic Shopify integration
- Overage: $0.40/ticket
Most Popular
Basic
$ 60 /mo
- 300 tickets/month
- Unlimited agents
- Multi-channel support (email, chat, social)
- Automation rules and macros
- Basic reporting
Pro
$ 360 /mo
- 2,000 tickets/month
- Unlimited agents
- Revenue statistics and analytics
- CSAT surveys
- Advanced automation rules
- Shopify, BigCommerce, Magento integrations
Advanced
$ 900 /mo
- 5,000 tickets/month
- Unlimited agents
- AI Agent autonomous resolution
- Custom reporting
- Dedicated success manager
- Priority support
Enterprise
Custom
- 5,000+ tickets/month (custom volume)
- Custom integrations
- Dedicated account manager
- Custom SLA
- Advanced security and compliance
Pricing Highlights
Starting Price $10/mo
Free Tier Not Available
Free Trial 7 Days
Annual Discount 16% Off
Is Gorgias Worth It?
Gorgias is the ecommerce support specialist. Deep Shopify integration, AI Agent resolving 60% of tickets, and revenue attribution that proves support drives sales. Starts at $10/month (Starter, 50 tickets) but Pro at $360/month is where real value begins. Not for non-ecommerce businesses. 4.6 across major review platforms from 548+ reviews. Best for Shopify and DTC brands managing high ticket volumes.
8+ hours
saved per week on average
Gorgias vs Competitors Pricing
Gorgias Pricing FAQ
How much does Gorgias cost?
Gorgias pricing plans: Starter at $10/mo, Basic at $60/mo, Pro at $360/mo, Advanced at $900/mo, Enterprise (custom pricing). A 7-day free trial is available.
Does Gorgias have a free plan?
No, Gorgias does not offer a permanent free plan. However, they provide a 7-day free trial to test the platform before committing.
Is there a Gorgias annual discount?
Yes, Gorgias offers 16% off when you pay annually. This brings the effective monthly cost down significantly for committed users.
Which Gorgias plan is best for teams?
For teams, we recommend the Pro plan. Key features include 2,000 tickets/month and Unlimited agents. It provides collaboration features and higher usage limits suited for team workflows.
Can I cancel Gorgias anytime?
Yes, Gorgias subscriptions can typically be cancelled anytime. Monthly plans end at the billing cycle; annual plans may have different terms. Check their terms of service for refund policies.
Is Gorgias worth the price?
Based on our research, Gorgias provides strong value for Ecommerce support teams on Shopify. Users report saving 8+ hours per week, often justifying the subscription cost within the first month.