Crisp Pricing 2026
Complete pricing breakdown for 2026. Compare 5 plans , including the free tier.
$45
Starting Price
5
Plans Available
—
Annual Savings
Pricing verified: April 2026
Crisp Plans & Pricing
Free
$ 0 /mo
- 2 seats included
- Website chat widget
- Shared inbox
- Mobile and desktop apps
- No AI credits
Most Popular
Mini
$ 45 /mo
- 4 seats included
- ~90 automated conversations ($5 AI credits)
- Shared email inbox
- Chat triggers and shortcuts
- Custom email domain
Essentials
$ 95 /mo
- 10 seats included
- ~450 automated conversations ($25 AI credits)
- Omnichannel inbox (WhatsApp, Instagram, SMS)
- AI chatbot with workflow builder
- Knowledge base and analytics
- Routing rules and assignment
Plus
$ 295 /mo
- 20+ seats included
- ~1,350 automated conversations ($75 AI credits)
- Unlimited task automations
- Ticketing system
- 100+ integrations
- White labeling and advanced analytics
Enterprise
Custom
- Dedicated onboarding
- Personalized SLA
- Custom features
- Tailored solution for large-scale operations
Pricing Highlights
Starting Price $45/mo
Free Tier Available
Free Trial Not Listed
Annual Discount Not Listed
Is Crisp Worth It?
Crisp offers a unified messaging platform with live chat, AI chatbots, and shared inbox starting from a free tier. Per-workspace pricing (not per-agent) keeps costs predictable as your team grows. Strong for startups and SMBs needing multi-channel support, but limited AI on lower tiers and poor reviews for their own customer service are worth noting.
15+ hours
saved per week on average
Crisp vs Competitors Pricing
Crisp Pricing FAQ
How much does Crisp cost?
Crisp pricing plans: Free (Free), Mini at $45/mo, Essentials at $95/mo, Plus at $295/mo, Enterprise (custom pricing).
Does Crisp have a free plan?
Yes, Crisp offers a free tier that includes 2 seats included, Website chat widget, Shared inbox. Upgrade to paid plans for full access and higher limits.
Is there a Crisp annual discount?
Annual discount information is not currently listed for Crisp. Check their website for the latest pricing options.
Which Crisp plan is best for teams?
For teams, we recommend the Essentials plan. Key features include 10 seats included and ~450 automated conversations ($25 AI credits). It provides collaboration features and higher usage limits suited for team workflows.
Can I cancel Crisp anytime?
Yes, Crisp subscriptions can typically be cancelled anytime. Monthly plans end at the billing cycle; annual plans may have different terms. Check their terms of service for refund policies.
Is Crisp worth the price?
Based on our research, Crisp provides strong value for Startups and small teams. Users report saving 15+ hours per week, often justifying the subscription cost within the first month. The free tier lets you evaluate the tool before upgrading.