Fathom vs Fireflies.ai
Complete comparison guide to help you choose the right communication tool for your needs.
The Winner
Fathom
Wins for overall value, user satisfaction, and Sales teams needing CRM automation.
Quick Comparison
| Criteria |  Fathom |  Fireflies.ai |
|---|---|---|
| Starting Price | Free tier | Free tier |
| User Rating | 4.9 Best | 4.6 |
| Review Count | 6,664 Best | 1,838 |
| Free Trial | No | No |
| Annual Discount | N/A | N/A |
| Best For | Sales teams needing CRM automation | Multi-platform meeting intelligence |
Feature Breakdown
Feature Comparison
Fathom Fireflies.ai Fathom
- Best Free Tier in the Category
- CRM Sync Saves Massive Time
- AI Scorecards for Coaching
- Ask Fathom Conversational AI
- Limited Platform Support
- Free Tier Caps AI Features
- Team Tier Minimum 2 Users
Fireflies.ai
- Cross-Platform Flexibility
- Perplexity Integration Is a Killer Feature
- Generous Free Tier
- Best-in-Class Language Support
- Speaker Diarization Struggles in Fast Meetings
- Dashboard Overwhelm for New Users
- AI Summaries Need Manual Review
Fathom Overview
If you're drowning in meeting notes or manually logging CRM data after every call, Fathom is a game-changer. The free tier is genuinely useful with unlimited recordings and storage. Premium at $20/month unlocks unlimited AI features and Ask Fathom assistant. The generous free plan makes it risk-free to try.
Best For:
- Sales teams needing CRM automation
- Users wanting a generous free tier with unlimited recording and storage
- Teams needing quick, accurate meeting summaries and action items
- Sales teams requiring CRM sync automation (HubSpot, Salesforce)
- Organizations prioritizing ease of use and simple setup
Fireflies.ai Overview
If you're drowning in meeting notes and follow-ups, Fireflies.ai is a game-changer. The Pro tier ($18/month) pays for itself if you attend 5+ meetings weekly. Business tier ($29/month) adds unlimited storage and video recording for growing teams. The free tier (800 minutes storage) is genuinely useful for occasional users, not a demo trap.
Best For:
- Multi-platform meeting intelligence
- Organizations requiring extensive CRM integrations (Salesforce, HubSpot, etc.)
- Multilingual teams (100+ language support)
- Financial services needing compliance documentation
- Teams using mobile app for in-person meeting transcription
- Budget-conscious teams ($10/mo annual Pro plan)
- Deep conversation analysis beyond basic transcription
Our Verdict
Fathom is our top pick for most users, thanks to its higher user ratings. However, Fireflies.ai remains a solid choice if you need Multi-platform meeting intelligence.
Try Fathom Free