Updated: Dec 5, 2025
Comparison: Head-to-head analysis
5 min read
Comparison

Craft vs Document360

Complete comparison guide to help you choose the right productivity tool for your needs.

4.8
512 reviews
Free tier available
VS
4.6
1,110 reviews
From $?/mo
01

The Winner

Too Close to Call

Both Craft and Document360 are excellent choices. Your decision should be based on specific feature needs and use case.

Choose Craft if: Beautiful docs for writers & teams
Choose Document360 if: Teams building API docs and manuals
02

Quick Comparison

Criteria Craft Document360
Starting Price Free tier Best Custom pricing
User Rating 4.8 Best 4.6
Review Count 512 1,110 Best
Free Trial No No
Annual Discount N/A N/A
Best For Beautiful docs for writers & teams Teams building API docs and manuals
03

Feature Breakdown

Feature Comparison

Capability Craft Document360
AI Scheduling Automated calendar and task scheduling
Calendar Integration Syncs with major calendars
Team Collaboration Multi-user and team features
Task Management Task tracking and prioritization
AI Assistant/Chat AI-powered conversational features
Analytics & Insights Data and productivity insights

Craft

Strengths
  • Stunning Design Without Effort
  • Blazing Fast Performance
  • Built-in AI That Respects Privacy
  • Apple Ecosystem Integration
Limitations
  • Limited Customization
  • No Folder Sharing
  • Weak on Non-Apple Platforms
Full Craft Review →

Document360

Strengths
  • Eddy AI Actually Delivers
  • Multilingual Done Right
  • Dual-Purpose Design
  • Proven ROI Metrics
Limitations
  • No Transparent Pricing
  • Free Tier Discontinued
  • Feature Lock-In to Higher Tiers
Full Document360 Review →
04

Craft Overview

If you want beautiful documents without the complexity of Notion, Craft is worth the $10/month Plus tier. Free tier works for light use (10 docs, 15 AI credits). Best on Apple devices-Windows/web apps exist but the Mac/iOS experience is superior. Skip if you need databases or complex project management.

Best For:

  • Beautiful docs for writers & teams
  • Apple ecosystem users wanting native macOS/iOS experience
  • Teams needing simple real-time document collaboration
  • Individuals creating structured notes and personal wikis
  • Students and educators (free Education plan)
  • Professionals creating client-facing documents with custom branding
  • Users who prioritize speed and app performance
  • Those seeking simpler alternative to Notion for document work
Read Full Craft Review
05

Document360 Overview

If you're building serious documentation (API docs, user manuals, knowledge bases), Document360 is hard to beat. The AI writing tools save real time, the multilingual support works across 50+ languages, and the platform scales from small teams to enterprise. But the lack of transparent pricing and discontinued free tier are real barriers for smaller teams.

Best For:

  • Teams building API docs and manuals
  • Companies needing both internal wikis and external help centers
  • Mid-sized to enterprise teams requiring advanced security (SSO, audit logs)
  • Organizations with multilingual documentation needs (50+ languages)
  • Teams looking to reduce support tickets through self-service documentation
Read Full Document360 Review
06

Our Verdict

Too Close to Call

Both Craft and Document360 are excellent choices for their respective strengths. Craft is ideal for Beautiful docs for writers & teams, while Document360 shines at Teams building API docs and manuals. Your final choice should depend on your specific requirements and budget.

07

Craft vs Document360 FAQ

Both Craft and Document360 are excellent tools. Craft is better for Beautiful docs for writers & teams, while Document360 excels at Teams building API docs and manuals. Your choice depends on your specific needs and budget.
Craft pricing: Free tier available. Document360 pricing: Contact for pricing. Craft is more affordable at the entry level, but compare features at each tier to find the best value for your needs.
Yes, many teams use multiple tools for different purposes. Craft might handle Beautiful docs for writers & teams, while Document360 covers Teams building API docs and manuals. Check integration options for both tools.
Both offer robust support. Craft provides Priority support, while Document360 offers Support Ticket Deflector. Enterprise plans typically include dedicated support for both.
Consider switching if Document360 better fits your current needs. Key factors: Teams building API docs and manuals, pricing alignment, and team workflow compatibility. We recommend trialing Document360 before making a full switch.