Fathom vs Otter.ai
Complete comparison guide to help you choose the right communication tool for your needs.
The Winner
Fathom
Wins for overall value, user satisfaction, and Sales teams needing CRM automation.
Quick Comparison
Feature Breakdown
Feature Comparison
Fathom 
Otter.ai Fathom
- Best Free Tier in the Category
- CRM Sync Saves Massive Time
- AI Scorecards for Coaching
- Ask Fathom Conversational AI
- Limited Platform Support
- Free Tier Caps AI Features
- Team Tier Minimum 2 Users
Otter.ai
- Real-time collaborative editing
- Intuitive interface with minimal learning curve
- Slide capture integration
- Seamless meeting platform integration
- Accuracy drops with accents or background noise
- Weak action item detection
- Limited language support
Fathom Overview
If you're drowning in meeting notes or manually logging CRM data after every call, Fathom is a game-changer. The free tier is genuinely useful with unlimited recordings and storage. Premium at $20/month unlocks unlimited AI features and Ask Fathom assistant. The generous free plan makes it risk-free to try.
Best For:
- Sales teams needing CRM automation
- Users wanting a generous free tier with unlimited recording and storage
- Teams needing quick, accurate meeting summaries and action items
- Sales teams requiring CRM sync automation (HubSpot, Salesforce)
- Organizations prioritizing ease of use and simple setup
Otter.ai Overview
Otter.ai excels at real-time meeting transcription with collaborative note-taking, offering live editing, AI summaries, and slide capture integration. Best for product and content teams needing searchable meeting notes with immediate editing. However, it only supports 4 languages (English, French, Spanish, Japanese), has weaker action item detection than competitors, and can be expensive for teams compared to free alternatives like Fathom.
Best For:
- Real-time meeting transcription & editing
- Collaborative note-taking where team members need to highlight and comment during meetings
- Product and content teams needing searchable, live meeting notes
- Teams primarily using Zoom, Google Meet, or Microsoft Teams
- Organizations requiring slide capture integration in meeting notes
- Small to medium teams on English-language calls
Our Verdict
Fathom is our top pick for most users, thanks to its higher user ratings. However, Otter.ai remains a solid choice if you need Real-time meeting transcription & editing.
Try Fathom Free