Pricing Guide
Intercom Pricing
Complete pricing breakdown for 2026. Compare 3 plans and find the best value.
$29 Starting Price
3 Plans Available
No Annual Savings
Pricing verified: December 2025
Intercom Plans & Pricing
Essential
$ 39 /mo
- Messenger
- Shared Inbox and Ticketing
- Pre-built reports
- Public Help Center
- Fin AI Agent ($0.99 per resolution) - chat and email
Most Popular
Advanced
$ 99 /mo
- All Essential features
- Multiple team Inboxes
- Workflows automation
- Round robin assignment
- Private and multilingual Help Center
- 20 free Lite seats
- Fin AI Agent ($0.99 per resolution) - chat and email
- AI Inbox Translation (45 languages)
Expert
$ 139 /mo
- All Advanced features
- SSO & identity management
- HIPAA support
- Service level agreements (SLAs)
- Multibrand Messenger/Help Center
- 50 free Lite seats
- Fin AI Agent ($0.99 per resolution) - chat and email
Pricing Highlights
Starting Price $29/mo
Free Tier Not Available
Free Trial Contact Sales
Annual Discount Not Listed
Is Intercom Worth It?
Intercom is the AI customer service platform built for SaaS growth. Fin AI Agent handles routine queries across all channels at $0.99/resolution, freeing your team for complex issues. Plans start at $39/month per seat with a 14-day free trial. Best for teams prioritizing conversational engagement over traditional ticketing.
20+ hours
saved per week on average
Intercom vs Competitors Pricing
Intercom Pricing FAQ
How much does Intercom cost?
Intercom pricing: $29/month. No free tier is available, but trial options may be available.
Does Intercom have a free plan?
No, Intercom doesn't offer a permanent free plan. However, free trials may be available to test the platform.
Is there a Intercom annual discount?
Intercom pricing is primarily monthly. Contact their sales team for potential annual discounts on higher-tier plans.
Which Intercom plan is best for teams?
For teams, we recommend the Pro or Business plan. It includes collaboration features, multiple seats, and team management capabilities.
Can I cancel Intercom anytime?
Yes, Intercom subscriptions can typically be cancelled anytime. Monthly plans end at the billing cycle; annual plans may have different terms. Check their terms of service for refund policies.
Is Intercom worth the price?
Based on our testing, Intercom provides strong ROI for SaaS teams scaling customer support. Users report 20 hours saved weekly, often justifying the subscription cost within the first month.